4. 1. Requires activation. We recommend keeping Virus Safe on. To confirm private browsing is on, you will see the word inPrivate beside your address bar. 18-04-2022 18:13 - edited 18-04-2022 18:14. Open Safari and go to Safari > Preferences. Tried every browser, device, incognito mode etc. Thanks for posting and welcome to the community. Your link takes me to the internet security page, and it shows how to switch on parental control. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. Joining in. 4, it stopped transmitting and appeared disabled in the GUI. The process of disabling UPnP is unique for each router. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. Click on Manage Web Safe. select Account settings > Online security and disable Virus Safe and/or Child Safe. Product power rate: Input:Web Safe is reliant on use of Virgin Media's DNS. If you go online, It will still show as being off but you need to turn the parental controls on and then off again and then delete them again, I hope this helps. These tools can be installed across all devices, including mobile phones, computers and consoles. That can be turned off, or just don't use Virgin Media DNS. Safety first! An ounce of prevention is worth a pound of cure when it comes to securing your devices. Also, that you're using the Virgin Media DNS servers (they are 194. Today, both not transmitting ( to double check, I. My Virgin Media App. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. Account - Cable. Enable the Auto forward button . To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. Parental Controls and select the setting to “off” to disable parental controls. Options. SpeedQuickStart, set up and connections. Click on Settings. I have even tried blocking specific sites and childsafe is still not blocking it. com being blocked by Virus Safe instead of the expected Child Safe : Consider running a full virus scan on the device and an additional scan with the free version of Malwarebytes or similar software; also review which add-ons / extensions. To do this: Go to Settings > General > Profiles & Device Management, Choose the WiFi network profile to remove main Virgin Media WiFi profile, Select Remove Profile. Phone. i am finding that some websits are blocking me claiming my ip is the issue. 168. Child Safe show is off but it's on and can't change it. Not sure why you cannot turn it off. If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. 0 Kudos. We can certainly assist you with your web safe issues, we would need to bring you in for a private message to discuss this and resolve. But if I could create a guest network, then make my kids' devices connect to that, and enable Web. Want to use and download a VPN but all websites are blocked and when trying to connect with a VPN it refuses to connect I've looked at ways to fix but the options people say to enable and disable are not there. Changing network settings to use any Public DNS should re-gain full access for the. Also check the dns settings of your vpn while you're there. Virgin Media’s content filter system comes with two main levels of protection – Virus Safe and Child Safe. Powered by McAfee, the package includes parental controls and protection against virus, spyware and spam means you are completely safe from any online threats plus your email is free of attacks by spammers. Networking and WiFi. Malicious software can be hidden in other seemingly harmless software and downloads, such as torrents, apps or screensavers. SpeedWeb Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. FYI be aware that this solution requires you make the change to every device connecting to the network unless you wish the remain devices to be restricted by Web Safe. Use a vpn or change your device dns settings to Cloud flare in the meantime. No, there is no Hub setting to disable the “Not secure” warning shown by browsers, and nor is it required because: your are connecting to the Hub from within your home network. Click on Manage Web Safe. Use a VPN app. Includes settings for BT, Sky, EE, TalkTalk, Virgin Media, PlusNet and Vodafone. So either than did the trick, or my submission for the site to be reviewed as safe (but this was only 10 mins prior to it working again). Entertain me; Broadband Deals. Step 1. Try. Plug your device into a power source and connect to the internet with WiFi to avoid eating into your data allowance. Click the Settings icon on the right side of the menu bar. While Virus Safe protects your devices from malware and spyware, Child Safe blocks certain categories of harmful websites containing content such as pornography, bullying and gambling. e. Manage Your Account. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Introducing 1. Watch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. Bypass Child Safe & Virus Safe Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. --. On top of that, I cannot turn on/turn off again the options: whenever I try to click on any of the 2 switches "Virus Safe" and "Child Safe", they won't budge and I will get the error: "Sorry the changes you made were not saved, please try again". IPCONFIG reports DNS servers as 194. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Under the Virgin Media WiFi settings select the opt out button 4. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. on 18-01-2023 20:59. Virgin Media Web Safe. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. Highlight the show you want. Virgin Media accepts no responsibility for personal online activity. Community elder. Email address. Navigate to either 192. 168. The VM website is constantly being tweaked. If you’d like to change the. How to turn off parental control on Virgin Media TV. SpeedWe would like to show you a description here but the site won’t allow us. 0 is a powerful and sophisticated router that provides a range of advanced features and tools. It’s easy to turn on. Log in to My Virgin Media. Stream from Virgin Media. We recommend keeping Virus Safe on. 1. Cannot turn off web safe I want to be able to access a website and therefore need websafe to be turned off but the option does not allow - 5369625 Browse Virgin Media Virgin Media CommunityHi, can you help me, I have the same issue where I want to turn off web safe but am unable to access the manage settings page for the web - 5104291. When you sign up for eBilling we'll send you an email each month to let you know when your bill's ready to view online. 2 Virgin Media has adopted the social. 8. Select Menu, Settings and then Parental & Purchase Controls. Welcome to the community and thanks for taking the time to post your issue on the forums. 8. Networking and WiFi. What to do if Virgin Media Web Safe isn't working. I understand that if we turn off the entire router off, it messes with the configuration, so ideally - keep the router on and turn the wifi off. Options. The Auto forward window opens. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. That said, the more you know about the web, the better understanding you. Networking and WiFi. com here. Virgin Mobile. on 06-05-2023 22:30. The best way to reset the SH is via the menu item on the web interface (if accessible!). Simply sign into your Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. While the internet is generally a safe place for people to communicate, obtain information and consume media, it's becoming. 1 into the address bar of your browser. Options. Please enter your email. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. How do I turn Virgin Media restrictions off? Before you jump to using a VPN, it’s worth checking what block features are turned on and whether you can access your chosen site with them turned off. do not be tempted to manage Web Safe via the new page. Virgin Media accepts no. IP address 192. VodafoneHi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Welcome to the community and thanks for taking the time to post your issue on the forums. Just sign in to My Virgin Media and change your settings. If you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web safe. Post reviews of your current and past hosts, post questions to the community regarding your needs, or simply offer help to your fellow redditors. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. You can also call 0345 6000 789 on the mobile phone used to activate parental control to deactivate it. I'm going to send you a private message so we can look into this for you. Uninstall on Mac Uninstall on iOS Uninstall on Android Virgin Media's award-winning. Virgin Media’s content filter system comes with two main levels of protection – Virus Safe and Child Safe. You own router would still have to connect to the VM hub but you can have that switched to modem mode which will means it's own wifi is always off. People say to go into the Firewall section and disable certain setting that aren't there the option I have are:Hi, I'm trying to see if web safe is turned on/off but any time I try to access it either on my phone or laptop the page just endlessly - 5362887. Virgin Media help and support. I'm a Very. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. It offers parents the ability to control what their children can do online, as well as parental controls that can help ensure that their children are safe and secure when using the internet. Using a VM Web Safe options, the Child Safe controls are enabled / disabled for all devices. 8. . Toggle the button next to Child Safe option to turn it Off. I have confirmed this via phone call with virgin media. Learn more. Our speed is great on our phones and my MacBook. This would double NAT you and could expose the WebUI to internet. Options. Select Parental Controls in Virgin Media Web Safe. My Virgin Media App. If the person's VM landline is provided via the connection on the back of the VM hub, this is referred to as a connection in 'Purple Zone'. Please make your own thread in the future 🙂. Entertain me; Broadband Deals. Hey @DavidCalla,. I'm going to send you a private message so we can look into this for you. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. . It can be customised it and change the settings of Web Safe to suit the needs of their family and is a free, built-in feature of every Virgin Media connection. Try visiting VPN site to see if issue persists, by default Child Safe blocks access to some VPN services. 1 for Families |. Search. You don’t need to be a web wizard to know how to take care of your kids online. Learn more. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls. We'll be mor. Expand the Email option. I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. Click Here to learn more about how we use cookies. It only appears when using Microsoft Edge as the browser. Every attempt bounces me back to the 'My Account' page. on 09-07-2023 22:56. 1. Move message to Spam folder (default) Flag a message as. 0. To. Virgin Phone Switchover. 8. Select the SPAM setting you’d like to use: Reject All Spam messages. This bypasses Virgin media website blocking, allowing you to access. Hi please can someone tell me how to configure the router to use WPA2 (AES)or WPA3 security type as my wi-finish saying that WPA/WPA2 (TKIP) is not considered secure so I have a weak connection. This happens while browsing on virgin media in all my devices (desktop, ipad, mobile), but not when I'm on 4g. Choosing your Web Safe settings. Select Request a PIN. Web browser (Microsoft Internet Explorer 4. Any SafeSearch settings that might already be in place will be overridden, and to turn off SafeSearch you'll need to turn off Parental Controls or customise the time Parental Controls comes on. Go to My Apps. Select the Advanced tab. clicking on the Cloudfair at the bottom, does not take me to a site that i. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. e. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. Thank you so much for your post and welcome to the community forums. Account - Cable. 0. To get around this, you need to turn Web Safe off. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. When I speak to Virgin Media, the stock answer is to turn off the router, wait for two minutes and then turn it back on again. At present, the VPN between routers 1 and 2 go via the HUB 3. Click on Web Safe. In response to lotharmat. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. ago Web Safe is not. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. I do not pay the extra £3 a month for the internet security. Select the Settings cog in the top right-hand corner. Web Safe only works on devices connected to your Virgin Broadband at home. Virgin Media Business sees working with Zscaler as a way to enhance its SD-WAN, hybrid cloud and cloud security suite by offering a world-leading service that encompasses a SASE framework with. Ian mpellattStep 1. The VM forum team might be able to help. QuickStart, set up and connections. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Adjust the settings. We would like to show you a description here but the site won’t allow us. Power remains on during this. Sign in to My Virgin Media a. 168. I have tried switching them on and then off multiple times. Click Confirm to apply the changes. Apple Safari . These tools can be installed across all devices, including mobile phones, computers and consoles. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. If it’s not a technical issue you need help with then we’re here to support you on. Sign in . Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. Help with Volt. What to do if Virgin Media Web Safe isn't working. on 02-09-2023 18:58. I see that you can create a guest network with Virgin Media. Sorry to hear that you're still having problems with this after a few weeks. 1. Use a vpn or change your device dns settings to Cloud flare in the meantime. Tap Downtime. Have you attempted to change your DNS settings as advised to see if this can correct your issue? You can check if all your needed Web Safe Settings are amende. Our aim is to respond to these needs by removing barriers they may face or avoiding creating such barriers in the first place. If that does not help, try remaining protocols. Click: My Apps. I will try that and let you know any possible solutions that virgin come back with - 5252644. 2 Log in to your Virgin Media account using your email address and password. Virgin Media; My Virgin Media;. I tried using the "Blocked Websites" feature to add websites that we always want Child Safe to block access to. sorry to hear you have been unable to turn off Websafe, so I can help I have sent you an invitation into a private chat, once received click on the envelope to accept. They are 8. Virgin Media has announced Web Safe, a new family-friendly set of parental controls. Requires activation. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. Child safe issues, Virgin Media customer. May just be a. If your websafe option is off, then the toggle will be greyed out. My elder son is clever enough to disable the built-in Windows control (he has admin rights), so I recommend everyone to chose some. 1. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. That's why they should install a VPN on whatever device they use thereby bypassing any filtering or blocking protocols that web safe tries to implement. Log in to My Virgin Media. Any connected devices must feature a network port. Go to your TV Guide. Broadband. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Learn more. What to do if Virgin Media Web Safe isn't working. Shows available as Catch Up TV are indicated with this symbol: Step 3. Web Safe is on by default and its Child Safe component is blocking access to Surfshark . Forgot to check for a few weeks (sorry) 🙂. This includes restricting children from accessing inappropriate or adult content. Re: Web safe problem. Networking and WiFi. 0 Parental Controls. 3. Cleanhands50. Web Safe – Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. #3. Settings. Sorry that your web safe is not working on a particular site. Billing and payments. Virgin Media networks . In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. In order to bypass this annoying restriction, you have to launch NordVPN and connect to a non-UK server. Networking and WiFi. Scroll to the bottom of the page, and Save. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. 0 or above, Google Chrome web browser, Opera web browser, or Safari web browser). on 09-07-2023 22:56. You can change this by clicking on the toggle to switch on or off when needed. Click: My Apps. VPNs we tested to unblock various forbidden resources. Hi there, thank you all for your help. 8. Now select the Lock programmes by Age Rating option. UPnP is a way to make port. 168. 4. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. QuickStart, set up and connections. run the Standard test and confirm the. 2. VODAFONE. The directions that i am fixing to give you (step-by-step) are for the Mobicip App. To stop automatically connecting to our WiFi hotspots, you’ll need to delete the Virgin Media WiFi profile on your device. Web Safe: Web Safe will not automatically be set to on. Called "Web Safe" the system currently blocks all access to sites featuring pornography, drug use, hate speech, violence, self-harm and suicide. We give all our customers a complete, market leading security package called Virgin Media Security, free. More about Virgin Internet Security. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't. Virgin Media; My Virgin Media;. Mobile Your Account. Press and hold the Power button until you see the power menu options. 8. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Today, we bring you an insightful guide on how to turn off child safe Virgin Media. Set Virus Safe to On ( on is normally ok for VPNs. Security matters. Browse Virgin Media Virgin Media Community. 1 Kudo. The VM website is constantly being tweaked. Child safe disabled for a month, virgin arnt helping, any ideas? Hey All, I use to use child safe all the time for my kids but about 5 weeks ago i noticed it was disabled, tried enabling it and it keeps disabling. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. There's no firewall settings that I can see, and one time I got to see a page saying. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. WPA configuration. Virgin Media customers can get unlimited online protection. There have been a few complaints about this recently. Contact the site operator for further help. 1. In this article, we will explore the strengths and weaknesses of disabling child safe mode and provide a step-by-step guide to ensure a. Re: Web safe problem. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. on 19-10-2022 07:04. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. Login to the Virgin Media online account in a web browser. Remember that parental control settings are only one part of online safety. Use the number buttons on. 0. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. More about Web Safe. 3. Enter your PIN. You can also call 0345 6000 789 on the mobile phone used to activate parental control to deactivate it. I have checked the systems at our side and there is no issue. There’s many more methods that are probably better including using a VPN service – but the ease with which these filters can be bypassed. Make sure the setting is saved and applied. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". Security matters. To open a private browsing window in Opera: You can now use the new window to browse privately, and your data won’t be saved to your device. I have no clue what any of this means and would really appreciate it is anyone can help. Work VPN takes ages to register DNS. Simply open the Google Play Store (formerly Android Market)Joining in. Web Safe does not block all unsafe or inappropriate online content & is intended only to assist parents with keeping their family safe online. Some simple ways to bypass the filters: Use the Pirate Bay Proxy. 1 or whatever else you like. Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. 1. This includes restricting children from accessing inappropriate or adult content. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. 4. To disable or enable each level of protection, click Turn On or Turn Off, and then Apply. 8. Once logged in you will see 2 filters; Virus Safe and Child Safe.